FAQs

How long will it take to receive my order?

7~14 business days.

Will we be receiving tracking number?

Of course! you will receive an email notifying that your package has been shipped out along with tracking number.

Where i can follow my package with the tracking number?

17track

Are your clothes unisex?

Yes! We believe that clothing is for everyone and has no gender.

Which delivery company do you work with?

Serpost!

How will my order be shipped?

Airway!  

Is there any risk that my order gets lost?

No. Shipping fee includes insurance and tracking.

In case of any doubt or extra question, do not forget to end us an e-mail! 

winterbear.pe@gmail.com